FAQ
Quick Answer
How can I track the status of my order?
Once your parcel is dispatched, we will email you a tracking number and a link. This allows you to monitor your shipment throughout its 7-15 day journey until it reaches your doorstep.
How long will it take for my order to arrive?
Shipping to any country within Europe typically takes 7 to 15 business days. You will receive an estimated delivery date at checkout based on your specific location
Which countries do you deliver to?
We deliver exclusively to countries within Europe. We do not offer shipping outside of Europe at this time to ensure the best service and attention for our European customers.
Can I cancel my order?
Yes, you can cancel your order, but you must contact us within 2 hours of placing it. Because we process orders quickly to meet our 7-15 day delivery window, we cannot cancel your order once it has been processed or shipped. If it has already shipped, you can return the package to us for a refund after it arrives.
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